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THE FINE PRINT, IN PLAIN WORDS

Policies &
cancellation.

A summary of Bowcar’s published policies. The full terms and conditions apply to every booking.

Cancellation & refunds

  • Free cancellation up to 24 hours before your booking: you get a full refund. Cancel by phone or email and wait for the team to confirm.
  • Cancellations within 24 hours, late arrivals and no-shows are not refunded. Port pickups wait 5 minutes past the booked time.
  • If Bowcar has to cancel, for example for severe weather, you choose between rescheduling, a full refund or a credit towards another tour or rental.

Rentals

  • Every driver must be 25 to 69 years old, carry a physical, valid driver’s licence and sign a rental contract agreeing to the insurance terms. Only the drivers listed on the contract may drive.
  • A refundable damage deposit is taken at check-in: $500 per buggy, in cash or as an authorization on Visa or Mastercard. It’s returned or voided when the vehicle comes back.
  • Gasoline is not included. Your rental contract confirms the fuel level to return the vehicle with.
  • Rentals start at the booked time. Check in 30 minutes early; if you arrive late, the return time stays the same.
  • Late returns have a 15-minute grace period. After that the charge is $50 per hour per vehicle.
  • There are no refunds on a rental once the vehicle has left our premises.
  • A buggy carries at most 6 people and an ATV at most 2. Seat belts and helmets are worn at all times.
  • Riding on the beach is prohibited and forfeits the deposit.
  • Report any accident or theft to the police and to Bowcar straight away. The insurance covers damage to the vehicle beyond the deductible; it does not cover personal injury, loss or damage to the renter or passengers.
  • Lost or damaged items are charged: keys $100, helmets $65, receivers $120 and headphones $50 each.
  • ATV passengers must be 10 or older. Children 5 and under in a buggy or jeep need a car seat.
  • We drive on the left in The Bahamas.

Guided tours

  • All tour participants sign a waiver before the tour begins.
  • Cruise guests are picked up from the Rental Center at the port. Everyone else meets at Sands Road off East Street, 30 minutes before the start time.
  • Port pickups wait 5 minutes past the booked time. There are no refunds for late arrivals or no-shows.
  • Guided tours are 3 hours and run on set days.

Payments

  • We accept Visa, Mastercard and cash. Charges appear on your statement as “Bowcar Investments Ltd.”
  • Refunds go back to the card used for payment.