Frequently Asked Questions

Questions Asked By Customers

Where should I go to start my tour?

Hotel guests;
Pick up is 30 minutes from experience time from in front of the hotel lobby.

Other Guests;
Pickup is only available from Major hotels
Please call or email to confirm time of pickup within 24 hours or asap of your online reservation date.

Each tour has a designated start point that is listed under the tours general information. However, if you wish to speak with and/or confirm this and a meeting time we can be reached at 1-800-558-1364, 1-242-557-2223, or via email at 24/7

I am coming to Nassau, can I book an excursion/tour with you to another island?

Yes you can! We are able to provide assistance with any and all excursions/tours to our islands throughout the Bahamas.

I am traveling by Cruise Ship, can I take any of your tours?

Yes. All of our tours with the exception of any that are customized are normally 3-4 hours in length. However, please be aware of your ships arrival and departure times to ensure that you can fit your desired tour into your schedule.

Do you do group tours/private tours?

Yes we do! We provide private tours for as little as 2 persons all the way up to as many that you need! Please contact 1-800-558-1364, 1-242-557-2223, or via email at for further assistance with this.

What happens if it rains?

Most of the time, tours are not canceled merely on account of the rain, however depending on the type of tour and severity of the weather it may be adjusted for safety reasons.

Are your tour guides licensed?

Yes! All of our tour guides are not only licensed through the Government, they are also Bahama Host & CPR Certified.

What is the minimum age requirement to drive a rental?

21 is the minimum age for scooter and atvs and 25 for the jeeps/buggies. All drivers must have a valid drivers license to rent any of the vehicles.

Is there equipment available for the rentals?

All equipment available for rental only.

I can’t seem to purchase my tour online?

That tour date may not be available or there may be an issue with your card. Kindly contact the office via email or telephone and we’ll be happy to assist you!

Are gratuities/tips included?

Yes they are included in the rates provided.

Which days are you open?

We are open 7 days a week.

Why is the tour I want not available on a certain day?

We have the tours set on certain days currently to allow for the amount of different tours we do provide, however if you have a group that can meet our tour minimum we may be able to assist you on a different day.

How quickly should I expect a response?

We respond promptly to any inquiries by our guests within 24-48 hours.

Why should I book with Bowcar?

We pride ourselves on providing a level of service that no other organization has. We guarantee the best time and most innovative tours on the island. Please feel free to visit our review page and read about what our customers have to say

What side of the road do you drive on?

We drive on the left hand side.

What is the damage waiver?

The damage deposit is required at check-in to cover any damages of the vehicles if any during the rental period. The damage waiver could be left on a MasterCard and Visa Only or cash. If left on a credit card it is done as an authorization only. Once the vehicle is returned the damage deposit is either returned if left in cash or voided if left on a credit card.

When does the Rental begin?

Rentals begin at the start time selected. Therefore we suggest you check in 30 minutes prior to your start time. If you arrive late you will be expected to return at the return time of your selected start time if not a late fee will be charged.

What health and safety practices implemented for Covid-19?

Increased sanitation measures

All vehicles will be thoroughly cleaned and disinfected prior to every rental and tour.
Continuous disinfection of public areas and high-traffic touch-points.
Also all customers will be required to sanitize hands once arriving at our location.

Responsible social distancing

All tours will be offered at reduced capacity and in some cases, slightly modified in order to ensure safe social distancing. Also customer capacity in and around public areas will be reduced. In addition, staggered check-in procedures will be implemented

We will also require all customers to wear a mask as well as our entire team.

We will take the necessary precautions and follow applicable public health guidelines to ensure customer health and safety, which is our highest priority at all times

What date do we reopen?

March 6, 2021


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